TrustRadius for Vendors

TrustRadius for Vendors brings us the most valuable insight on our products and solutions: the customer voice. The review forms are very complex providing us useful insights on use cases, deployments, ROI, and challenges customers are facing. User reviews help our company identify features that clients would like to be added to our products and solutions giving us recommendations on product development process.

Our company uses TrustRadius for Vendors to establish a market presence and to understand our clients' experience with our products. TrustRadius for Vendors allows us to ask very specific questions about features and products we care about, which is invaluable. TrustRadius for Vendors has made me more effective by giving me a broader understanding of our market and focus areas for our business.

We are using TrustRadius for Vendors to collect reviews of our software products. It has positively impacted our marketing and sales team's KPIs and goals as product reviews influence the sales pipeline. Our partnership with TrustRadius for Vendors has allowed me to be more effective in my role as they make it easy to source reviews through the creation of review landing pages, incentive offers, and live events review campaigns.

We utilize TrustRadius for gathering user reviews and attracting new prospects. It aids us in building credibility and expanding our customer base, contributing to our marketing goals. TrustRadius has proven instrumental in driving more prospects to our organization, enhancing my effectiveness as a marketer.

We use Trustradius for our brand awareness and review collection. It helps us to increase our prospect reach, as they can compare different solutions and rely on honest reviews. We leverage intent data module a lot, as it helps us to know who visits our page.

We use TrustRadius for Vendors to manage and track all reviews for our company - the good, the not-so-good, and the great! This allows us to understand where we are excelling, where there is room for improvement within the product itself, and the stages of the product implementation.

We began partnering with TrustRadius for Vendors last year as part of an ongoing initiative to build customer advocacy and trust. (We were in a situation where we have thousands of customers but had never launched any sort of coordinated review effort.) As part of this initiative, we began working with three of the biggest customer review sites - we purchased premium profile listings and regularly run review campaigns with all three. TrustRadius for Vendors is by far the easiest to work with and the most engaged/invested in our success. Rebecca is our CSM, and we never meet *just* to meet - she always has topics outlined ahead of time and is always looking out for us - bringing ideas and opportunities for us to better present our brand to both our customers and prospects. We also use intent data to fuel our 6sense campaigns and have seen very promising results. If you are looking to get started with customer reviews and aren't certain how I suggest partnering with TrustRadius for Vendors.

TrustRadius is one of the main platforms within our review program. This program establishes a framework of transparency and honesty that allows us to listen to our users, partners and market analysts actively. At the same time, it establishes our customers' satisfaction level and helps decision-makers make better choices based on the real experiences of their peers. That is why the results obtained here are included in our company's health metrics.

TIBCO uses TrustRadius for vendors majorly for content generation, widget syndication, accessing premium content, campaigns support and intent data. TR aids in positioning our top solutions where they should be in the market and keeps us aware about our customer experiences in real-time. All of the content generated via TR reviews provides us with a social proof of our product capabilities and use cases directly from the customers. Being Top Rated or earning a Most Loved tag from TrustRadius gives a strong sense of achievement. With the widgets, Trust Quotes, customized questions, TR becomes our go-to-portal for building a relationship of "Trust" with the customers. It is really an extension of our Voice of Customer program. As a marketer, I feel TrustRadius provides very reliable vendor services with utmost transparency. TrustRadius not only impacts goals but also helps in building the right strategy and align their services, timelines and efforts towards our successes. Moreover, the turn-around time for any or each of the service or query is very efficient. I love how TrustRadius builds that "Trust" amongst both the vendors and their customers by their exceptional services. Additionally, the customer success managers are very proactive and efficient with their work! Be it the promotional activities once you've achieved a position on TrustRadius or helping us with the review generation tactics or enabling our internal teams like sales, ABMs etc, TrustRadius is always on top of it!

We currently partner with TrustRadius to drive peer reviews to our company's page, encouraging true, honest feedback from our customers. When people are researching our company or product, we want them to see customer use cases, true benefits and any potential issues they have encountered. TrustRadius helps drive reviews from our customers through various campaigns.
With the newly redesigned admin portal, we have access to so much more great information about our page, buyers activity, reviews and where we stand in terms of TR Awards. This is all highly valuable information when planning our strategy around peer reviews.

TrustRadius for Vendors helps us secure peer reviews from our customers and get real-time feedback for our products and services that help us actively solve and improve our offerings.

Veracode uses TrustRadius for Vendors to collect non-bias reviews of our products and services. We then use these reviews as proof points in marketing content, a pipeline for our advocacy program, and even as a way to see what our customer's pain points are. TrustRadius for Vendors has helped us be more effective because we are able to collect these reviews without having to do extra work and setting up internal campaigns, etc., so we can then focus on how to best use these reviews.

Our prospects typically do 3rd party review research during lower sales funnel stages. Our review solicitation on TrustRadius for Vendors was unmanaged which caused our score to drop way outside the trend on all other review sites. No one in our company owns review generation/requests so we needed a way to solicit reviews to show an unbiased & balanced user reviews. TrustRadius for Vendors was able to take over solicitation of unbiased reviews to show a true user experience score. From these score improvements that matched our other 3rd party sites, our demo show rate & close rate have shown improvement leading to a payback on our investment in under 2 months.

TrustRadius for Vendors has helped us at different levels. First, they helped us build the reputation of the company and increase its visibility with reviews. They helped us source more of them and make them aligned with our positioning, thanks to the custom questions. We used the quotes from these reviews to feed our sales team with words from real users, but we also used them on our website on different pages. TrustRadius for Vendors also helped us have more efficient advertising campaigns thanks to intent data. Compared to our previous campaign, we could see a 50 to 100% ROI increase due to the fact we could target people with an ongoing project.

We use TrustRadius for Vendors as a way to garner third-party credibility from real user reviews. Our clients review our software on the site which provides insights to potential customers about how they use the system. That feedback helps others make buying decisions. We appreciate the ability to leverage the reviews for content as well. Our team uses the information to share across the business with other stakeholders for ongoing feedback. There are a lot of ways TrustRadius for Vendors lets you use the reviews through social cards, reference candidates, TrustQuotes, and more. We just launched with TrustRadius for Vendors in August but we're already formulating goals around ratings/review numbers, etc.

We use TrustRadius to source customer reviews and to get an unbiased understanding of how satisfied our customers are with our solutions. The customer reviews provide great social proof points that are being used in marketing campaigns and by sales.

We currently leverage TrustRadius for Vendors to differentiate ourselves from our competition. TrustRadius for Vendors allows our customers to honestly and openly provide feedback and reviews of our offerings. Once reviews are published, we leverage the Trustquotes widget to amplify the voice of the customer internally via our account teams and marketing teams.
Having TrustRadius' support allows us to pull strategic levers at any time and focus on other activities.

We use TrustRadius for Vendors to help our customer advocacy activities by acquiring customer reviews, which increases public awareness of our company. Additionally, the reviews allow us to create assets for sales and marketing purposes, such as social media posts, customer referrals, sales enablement, and website content. TrustRadius for Vendors has helped me to be more effective in my role by providing a great deal of impactful content I can pull from and increasing our Voice of the Customer activities.

We use TrustRadius to help generate high-quality reviews and have their intent data feed into our ABM platform, Demandbase, via their integration.

Our website team uses TrustRadius testimonials on our website, we love the integration and ease of use.

We strive for service excellence in what we do. The TrustRadius platform is being used as one of the means to gain insights in customer feedback and experience of our global customers so we can both learn and grow our software and services. Customer reviews are also important to us for our business growth. The platform can provide widgets we use to share customer quotes and experience on our website as external third-party proof.

TrustRadius for Vendors has the most customer-centric features of any review site I've worked with. TrustRadius for Vendors has helped us improve landing page conversion rates and organic traffic through the syndication of TrustQuotes. Additionally, the Chrome Extension is an amazing tool for our sales and marketing teams to easily implement real customer feedback into our promotional copy. TrustRadius' intent data, while dependent on the category which you purchase it for, is a solid source of supplemental intent data for Enterprise ABM campaigns. Last, but not least, their customer review generation teams are awesome and have helped us drive nearly 100 authoritative reviews in just 9 months. Overall, these offerings have helped round out our digital presence, especially when it comes to driving consideration with in-market buyers.

I have user experience with around 30 review platforms similar to TrustRradius. TrustRadius for Vendors is obviously doing their homework very well. The customer feedback we are getting with the help of TrustRadius always has tons of curious material and helpful insights for our developers. What we are getting from TrustRadius for Vendors is then used by both development/product teams as well as in marketing.

We use TrustRadius for Vendors to get feedback from our customers. We wanted to provide customers with a way to honestly review the product and give constructive feedback. We also wanted a way for future customers to see how other customers use our product. TrustRadius has succeeded in helping us achieve both goals.